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Protection of Personal Information Act (POPIA) Compliance Page

At Elephant Lifting Equipment, we are dedicated to safeguarding your personal information in accordance with the Protection of Personal Information Act (POPIA). This policy explains how we collect, use, and protect your data to ensure your privacy is maintained.

Data Collection

We collect personal information in various ways to enhance our services, including when you:

  • Visit our website: We collect data such as your IP address, browser type, and browsing behaviour.
  • Contact us via email or phone: We gather details like your name, email address, phone number, and any other information you provide.
  • Subscribe to our newsletters or services: We collect your email address and preferences to send you relevant updates.

Use of Data

The personal information we collect is used for the following purposes:

  • Providing Services: We use your data to provide customer service and support.
  • Managing Accounts: Information is used to manage your account and account-related inquiries.
  • Improving Our Website and Services: Data helps us understand user behaviour, enhance user experience, and optimise our services.
  • Communication: We use your contact information to send updates, promotions, and other relevant communications.

Data Protection

We prioritise the security of your personal information and employ strict measures to protect it, including:

  • Secure Servers and Firewalls: Our servers are protected by advanced security protocols to prevent unauthorised access.
  • Data Encryption: Sensitive information is encrypted during transmission and storage to ensure confidentiality.
  • Regular Security Audits and Updates: We conduct regular security assessments and update our systems to address potential vulnerabilities.

Your Rights

Under POPIA, you have specific rights regarding your personal information:

  • Access Your Information: You can request access to the personal data we hold about you.
  • Correct or Update Information: You have the right to request corrections or updates to your data to ensure its accuracy.
  • Withdraw Consent: You can withdraw your consent for data processing at any time, subject to legal and contractual restrictions.
  • Lodge a Complaint: If you believe your data protection rights have been violated, you can lodge a complaint with the Information Regulator.

Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. Cookies are small text files stored on your device that help us recognise repeat visitors and improve site functionality. By continuing to use our site, you consent to our cookie policy. You can manage your cookie preferences through your browser settings.

Contact Us

If you have any questions, concerns, or requests regarding your personal information, please contact us: